FortiSlots Privacy Policy
How we collect, use and protect your personal information when you play with us in the UK.
This FortiSlots privacy policy sets out, in plain language, what personal information we gather when you use our site, why we gather it, and the choices you have over it. We know a privacy notice is rarely exciting reading, but it matters: it tells you exactly what happens to your details from the moment you sign up to the moment you close an account. We've written it as we would explain it to a friend, not as a wall of legal jargon.
We are the ones responsible for your data while you're with us, and we take that responsibility seriously. If anything below is unclear, or you want to know more than this page covers, the safest next step is always to check the official site for the most current version of this notice, since policies of this kind are reviewed and updated from time to time.
What Information We Collect
When you create an account with us, we ask for the basic details needed to run that account safely: your name, date of birth, contact details and payment information relevant to the method you choose. Some of this is collected automatically, such as technical data about the device and browser you use to reach our pages, which helps us keep the site working properly across screens.
We may also collect information you provide when you contact us with a question, for example through a support form, so that we can follow up and resolve it. We only ask for what is reasonably needed for the purpose at hand — we don't collect data simply because it might be useful one day.
Verification And Account Checks
As part of keeping accounts secure, we sometimes need to confirm who you say you are. This can include a request for proof of address alongside standard identity checks, particularly around withdrawals or unusual account activity. It's a routine part of running an account responsibly, and we ask for only what's needed to complete that specific check.
How We Use Your Data
We use the information you give us to open and administer your account, process deposits and withdrawals, and communicate with you about matters that affect your play. Where you've asked about a promotion, we may also use your details to explain how a welcome bonus, free spins offer, or cashback term applies to your account — you can read more about these on our promotions page.
Account data also helps us apply wagering requirements correctly once a bonus has been credited, and to keep a clear record if you ever query a transaction. We do not sell personal information to third parties for their own marketing purposes.
Communications And Preferences
If we send you emails about your account or about offers, you'll usually have been given the option to receive them, and you can ask us to stop at any time. Essential account and security messages, such as confirmation of a deposit or a change to your password, are sent regardless, because they relate to keeping your account safe rather than to marketing.
Sharing And Third Parties
Certain information is shared with parties who help us deliver the service you expect, such as payment providers who process a deposit made by Bank transfer, VISA, Mastercard, Skrill, Neteller, Paysafecard, MiFinity or Bitcoin. Each of these providers has its own responsibilities for the data it handles during a transaction.
Where a game is supplied by studios such as Pragmatic or Evolution, or a live table is run through a provider like Ezugi, limited technical data may pass between our systems and theirs simply to display the game correctly and record fair results. This is standard for how online casino platforms operate and is not used for anything beyond running the game itself.
Keeping Your Data Secure
Account safeguards
Retention of data
Your right to ask questions
Cookies And Similar Technology
Our site uses cookies to remember basic preferences and to understand how pages are used, which helps us keep the experience consistent whether you're browsing our FAQ or checking your account. Full detail on the types of cookies used and how to manage them sits in a separate notice, since cookies are a distinct topic from the personal data covered here.
You can usually control cookies through your browser settings if you'd rather limit them, though doing so may affect how some parts of the site behave.
Children And Age Verification
Our services are intended only for adults, and the legal age for gambling in this market is 18+. We do not knowingly collect information from anyone under that age, and any account found to belong to a minor will be closed.
Your Choices And Contact
You have a say in how your data is used beyond the core running of your account — for instance, you can opt out of marketing messages while keeping essential account notices active. If you're unsure about any part of this policy, or you want a copy of the information we hold, get in touch through the contact details on our site and we'll do our best to help promptly.
For readers who want to understand more about how our offers and terms interact with an account — including how a welcome bonus or cashback might be applied — our FAQ page and our promotions page cover those topics directly, separately from this notice.
This policy may be updated from time to time to reflect changes in how we operate or in relevant law, and the version published on our site is always the current one.